The Challenge
The institution struggled with –
- Decentralized Access: Multiple systems required separate logins, leading to fragmented identity management.
- Security Risks: Inadequate control over privileged accounts and inefficient access management created vulnerabilities.
- Compliance Issues: Ensuring adherence to regulatory standards was difficult due to the lack of centralized oversight.
- Complex Onboarding: Providing new employees with access rights was time-consuming and prone to delays.
The Solution
The institution chose to collaborate with CLL Systems to implement a robust IAM solution. Key components included –
- Privileged Access Management (PAM)
- Single Sign-On (SSO)
- Multi-Factor Authentication (MFA)
- Centralized IAM Platform
- Automated Employee Onboarding
The solution featured centralized ID management, streamlined approval processes, efficient account management, and integration with existing systems. Privileged accounts were closely monitored, with session recording and just-in-time access provisioning. Automated password rotation further enhanced security.
Implementation: The implementation process involved
- Assessing existing systems and processes.
- Collaborating with stakeholders to ensure smooth integration.
- Streamlining processes for efficiency.
- Training staff on the new IAM platform.
The project was completed within six months, transforming the institution’s approach to identity and access management.
Results
The institution immediately experienced critical enhancements in security –
- Strengthened Security:
- 95% reduction in standing privileged access, significantly minimizing the attack surface.
- 99% decrease in unauthorized access attempts following MFA implementation.
- 100% of privileged sessions are now recorded and fully auditable, ensuring complete oversight and accountability.
- Improved Compliance:
- Achieved full compliance with regulatory requirements.
- Comprehensive audit trails enhanced the ability to demonstrate compliance.
- Operational Efficiency:
- 70% reduction in time needed for access approval and provisioning.
- 80% decrease in password reset requests due to SSO.
- 60% faster identification and containment of security incidents.
- Streamlined User Management:
- Employee onboarding time cut by 50% with automated provisioning.
- 99.9% of privileged passwords now rotate automatically.
- 100% user access rights reviewable through a centralized platform.
- Increased Visibility and Control:
- Real-time monitoring of privileged sessions enabled immediate threat detection.
- 360-degree view of user activities across integrated systems.
- Cost Savings:
- 40% reduction in IT support costs related to access management.
- 30% decrease in security incident-related expenses.
- Improved User Experience:
- 90% increase in user satisfaction due to simplified SSO access.
- 75% reduction in time spent managing multiple credentials.
CLL Systems’ IAM and PAM solutions dramatically transformed the institution’s security, compliance, and operational efficiency. This strategic implementation not only fortified the IT environment but also positioned the institution for sustained growth and innovation.