We would like to remind you that the End of General Support (EOGS) for vSphere 5.5 and vSAN 5.5 is 19 September 2018.

• To maintain your full level of Support and Subscription Services, VMware recommends upgrading to vSphere 6.5. Note that by upgrading to vSphere 6.5 you not only get all the latest capabilities of vSphere but also the latest vSAN release and capabilities.
• vCloud Suite 5 and vSphere with Operations Management (vSOM) customers running vSphere 5.5 are also recommended to upgrade to vSphere 6.5.

For more information on the benefits of upgrading and how to upgrade, visit the VMware vSphere Upgrade Center. For detailed technical guidance, visit vSphere Central and the vSphere 6.5 Topology and Upgrade Planning Tool. VMware has extended general support for vSphere 6.5 to a full five years from date of release, which will end on November 15, 2021.

If you require assistance upgrading to a newer version of vSphere, you may contact us for more information. We delivers a comprehensive guide to upgrading your virtual infrastructure including recommendations for planning and testing the upgrade, the actual upgrade itself, validation guidance, and rollback procedures.

Technical Guidance for vSphere 5.5 is available until September 19, 2020 primarily through the self-help portal. During the Technical Guidance phase, VMware will not offer new hardware support, server/client/guest OS updates, new security patches or bug fixes unless otherwise noted. For more information, visit VMware Lifecycle Support Phases.

If you are using vSphere 5.5 or vCloud Suite 5, please contact us with any questions and to begin an upgrade plan.