JOB DESCRIPTIONS:

1. Client Engagement & Needs Assessment: Identify potential clients and understand their IT modernization needs. Conduct thorough assessments of existing applications to determine modernization areas.
2. Solution Proposal & Customized Solutions: Develop comprehensive proposals outlining modernization strategies. Tailor solutions to meet specific client needs, whether it’s legacy system migration or cloud adoption.
3. Technical Expertise & Product Knowledge: Stay updated on latest IT modernization solutions and trends. Collaborate with technical teams to provide accurate guidance to clients
4. Cost Estimation & Relationship Building: Provide detailed cost estimates and ROI projections for modernization initiatives. Cultivate strong client relationships to become a trusted advisor.
5. Competitive Analysis & Negotiation: Monitor competitors and understand market offerings. Negotiate contracts and close deals to meet client needs.

Job Description:

• Conduct pre-sales technical presentations and solution demonstrations.
• Perform customer requirement studies, site surveys, and design planning.
• Prepare Bills of Materials, Scope of Work, and responses for tenders, RFPs, RFQs, and RFIs.
• Develop solutions and identify new technologies to meet customer challenges.
• Oversee POC preparation, installation, configuration, and testing.
• Manage project assessment, planning, and ensure timely and effective customer service.
• Maintain strong working relationships with team members and stakeholders.

RESPONSIBILITIES:

• Sales & Marketing of ICT Solutions: Promote ICT products and identify new business opportunities.
• Sales Targets & Account Management: Meet sales targets and manage accounts for growth.
• Customer Engagement & Relationship Building: Understand customer needs and build strong client relationships.
• Quotation & Order Management: Prepare quotes and oversee the entire order process.
• Collaboration & Reporting: Ensure a smooth sales process and maintain accurate CRM records.
• Market Research & Lead Generation: Research potential accounts and generate new sales leads.
• Additional Responsibilities: Handle ad-hoc tasks as assigned by the supervisor.

RESPONSIBILITIES:

• Lead customer requirement studies, site surveys, and project planning.
• Manage POC preparation, installation, configuration, and testing.
• Identify new technologies and develop solutions to meet customer needs.
• Oversee project assessment, implementation, and maintenance, ensuring timely delivery and accurate documentation.
• Troubleshoot and resolve technical issues; coordinate with principal support teams as needed.
• Provide effective customer service and manage technical support cases.
• Direct and develop team members, including performance management and coaching.
• Define and implement departmental strategies aligned with business goals.
• Streamline processes to reduce costs and improve efficiency.
• Act as the primary contact for resource dispatch, issue resolution, and project delivery.
• Collaborate with management and team members to enhance project execution and risk management.

RESPONSIBILITIES:

• Installation & Configuration: Install and configure network and security hardware and software.
• Project Planning & Coordination: Collaborate with suppliers and principals to ensure smooth project execution and liaise with customers’ technical teams for successful delivery.
• Documentation & Knowledge Transfer: Prepare and manage project documentation, including URS, pre-installation checklists, As-built, and UAT, and ensure effective knowledge transfer post-project.
• Assessment & Improvement: Conduct root cause analysis (RCA) and assessments as needed, while identifying opportunities to mitigate risks, improve service capabilities, and reduce costs.
• Security Management: Gather and analyze network security requirements, controls, policies, and threats, consulting with internal experts and external sources.
• Infrastructure Development: Develop and provide thought leadership on network security architectures and technologies to support business and technical initiatives.

RESPONSIBILITIES:

• Oversee the entire project lifecycle: assessment, planning, design, testing, troubleshooting, support, and maintenance.
• Collaborate with technical teams and deliver high-quality customer service.
• Proactively resolve technical issues and perform preventive maintenance.
• Create and maintain documentation and user guides.
• Install and test proof of concepts, ensuring adherence to project timelines.
• Manage major escalations and produce formal documentation.
• Drive process improvements and coordinate with cross-functional teams.
• Conduct service and maintenance reviews with customers.
• Manage Professional Services and Maintenance, ensuring SLA compliance and vendor coordination.
• Align project priorities, processes, and metrics with management.
• Handle communication, planning, scheduling, and quality control for Managed Services.

JOB DESCRIPTIONS:

• Drive sales of IT products, solutions, services, and maintenance.
• Execute marketing strategies to promote products and services.
• Achieve and Exceed targets set by the Company.
• Collaborate with pre-sales support to devise effective marketing strategies and boost sales.
• Identify and cultivate customer needs, expanding the customer base across commercial, industrial, and end-user sectors.
• Scout and capitalize on new business opportunities within existing customer base and emerging markets.
• Ensure on-time project implementation and sign-off.
• Facilitate timely payment collection from customers.
• Foster strong working relationships and collaboration within the team.

RESPONSIBILITIES:

• Utilize deep technical knowledge to tackle complex challenges and engage clients effectively.
• Stay updated on product details, market trends, and competition to enrich our solutions portfolio.
• Cultivate relationships with clients, delivering tailored recommendations to meet their needs.
• Collaborate closely with technology vendors to understand their offerings and potential contributions to our solutions portfolio.
• Identify and convert sales prospects, collaborating with sales teams for successful deal closure.
• Develop and execute account plans, forecasting opportunities, and overseeing sales strategy execution.
• Define and document solutions, highlighting potential risks and ensuring client satisfaction throughout the sales process.

RESPONSIBILITIES:

• Coordinate project activities, schedules, resources, and information.
• Break down projects into manageable tasks and set timelines.
• Liaise with clients to determine requirements, scope, and objectives.
• Assign tasks to internal teams and aid in schedule management.
• Ensure client needs are addressed as projects progress.
• Analyze risks and opportunities.
• Monitor project progress and address any arising issues.
• Serve as the main point of contact and communicate project status to all involved parties.
• Collaborate with the Project Manager (for larger projects) to remove obstacles.
• Utilize project management tools to track progress.
• Maintain comprehensive project documentation, plans, and reports.
• Ensure standards and requirements are met through regular project reviews with internal and external teams.

RESPONSIBILITIES:

• Currently enrolled in a relevant degree program (engineering, HR, etc.) or recently graduated.
• Demonstrated strong academic performance and keen interest in the field.
• Excellent communication and teamwork skills.
• Ability to adapt and learn swiftly in a fast-paced environment.
• Prior internship or relevant work experience is advantageous but not mandatory.
• Eagerness for continuous learning and a proactive approach to professional development.
• Proficiency in Chinese, English, and Malay is preferred.
• Enthusiastic, hardworking, and resilient.
• Malaysian citizenship is required.
• Interns must be available to commit to the duration of the internship program, which may vary depending on the role and company policies.

Be cautious if you encounter:

• Requests for personal info too early.
• Money demands during hiring.
• Interviews on chat or social apps.

Be cautious if you encounter:

• Requests for personal info too early.
• Money demands during hiring.
• Interviews on chat or social apps.